How can I recognise a scam?

Scammers try hard to make it appear like they are legitimate providers. Because of this recognising a scam email can be very difficult.

What to look out for?

• A new contact is initiating contact with you.
• You have never met the person before and they are asking you for money.
• The payment methods are unusual such as gift cards, wire transfers or cryptocurrencies. 
• What they are offering sounds too good to be true - For example, a prize for a competition you did not enter, or a get rich quick scheme.

This article by the ACCC and Scam Watch has some great tips: Spot the scam signs.

If you are sure an email or letter you have received is a scam, the best option would be to block the sender or set up a filter to stop any future messages. 

Still unsure?

You can report email scams directly to the Australian Competition & Consumer Commission via Report a scam | Scamwatch or via the Australian Cybercrime online reporting network https://www.acorn.gov.au/.

If you believe you have been a victim of online identity theft, we would recommend you seek assistance through IDCARE. They are an Australian and New Zealand identity and cyber support service. For more information visit https://www.idcare.org.

Should you have any questions or feedback, please don't hesitate to contact our Customer Support on (07) 3065 9128  or at support@lifeflightlotteries.com